Return & Exchanges

1. 7-Day Hassle-Free Window

We want you to love what you wear. If the fit isn't right or you've had a change of heart, you are welcome to request a return or exchange within 7 days of parcel delivery.

2. Eligibility & Product Condition

To keep things hygienic and fair for everyone receiving our apparel, returned items must be:

  • Unworn, unwashed, and undamaged, without perfumes or stains.

  • Packed in their original polybag with all product tags intact.

  • Supported by proof of purchase (your order confirmation number or invoice).

Please note: To maintain product hygiene and quality standards, items marked as Final Sale / Clearance or items showing signs of direct wear cannot be accepted back for returns or exchanges.

3. Easy Return Process

  1. Drop a quick message to our support team with your Order ID and photos of the item so we can verify the condition.

  2. Once confirmed, we will coordinate a reverse pickup directly from your address (subject to pin-code courier coverage).

  3. If your location happens to be outside standard reverse-pickup zones, our team will guide you on simple self-shipment steps.

Payment & "AB Cash" Policy

1. Flexible Payment Methods

We offer multiple convenient checkout options, including UPI, Cards, Net Banking, and Cash on Delivery (COD).

2. Refunds & AB Cash (Store Credit)

  • Prepaid Orders: Refunds are processed directly back to your original payment method (bank/card/UPI) within 5–7 business days following standard warehouse quality inspection.

  • Cash on Delivery (COD) Orders:

    • Because physical cash payouts cannot be electronically reversed, all approved COD returns are credited as AB Cash (store credit).

    • AB Cash will be linked directly to your store account or shared as a dedicated voucher via WhatsApp/email.

    • Zero Expiry: Your AB Cash never expires, carries no hidden conditions, and applies smoothly at checkout toward any future release or drop.